That’s it – simple and straightforward!
We are encouraging everyone who has access to a computer, smart phone or tablet to use AskMyGP, which you can access via the Stowhealth website.
If you do not have access you can still contact the surgery by telephone.
The NHS England and Public Health England (PHE) are extremely well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal.
The risk to the general public is moderate. If you have arrived back to the UK from mainland China, Thailand, Japan, Republic of Korea, Hong Kong, Taiwan, Singapore, Malaysia or Macau within 14 days, follow the specific advice for returning travellers.
Call 111 now if you've been:
Do not go to a GP surgery, community pharmacy or hospital. Call 111, stay indoors and avoid close contact with other people.
Further information is available on nhs.uk.
Like the common cold, coronavirus infection usually occurs through close contact with a person with novel coronavirus via cough and sneezes or hand contact. A person can also be infected by touching contaminated surfaces if they do not wash their hands.
The risk of being in close contact with a person with coronavirus or contaminated surfaces is very low at the current time, as members of the public who have visited Wuhan or Hubei province, China are currently in isolation.
Testing of suspected coronavirus cases is carried out in line with strict regulations. This means that suspected cases are kept in isolation, away from public areas of the hospital and returned home also in isolation. Any equipment that come into contact with suspected cases are thoroughly cleaned as appropriate. Specific guidance has also been shared with NHS staff to help safeguard them and others. Patients can be reassured that their safety is a top priority, and are encouraged to attend all appointments as usual.
Everyone is being reminded to follow Public Health England advice to:
The Practice will be training on:
Wednesday 4th March 2020
13:00 - 18:30
for vital GP training and education
The surgery will remain open but we will only have the following services running:
Reception – We will have receptionists available for general enquiries.
Dispensary – Only for collection of prescription from the Stowhealth shop.
Emergencies – If you have a medical emergency, you will need to call 999 or for non-urgent medical advice, please call NHS 111 service.
There will be no clinicians available to see patients during the training afternoon.
Physician associates (PAs) are healthcare professionals with a generalist medical education, who provide medical care as part of the multidisciplinary team. PAs are dependent practitioners but work autonomously with appropriate support from clinical supervisors.
Physician associates are able to:
Your GP, hospital, community health, mental health and social care teams may all hold important information about your care. We know that when information is made available between services in a more joined-up way, we can better meet your health and wellbeing needs. We now have a common agreement that health and care organisations within our region will follow. We are calling this My Care Record.
Where it is in place, professionals can access relevant information from other organisations that will help to deliver better care to you. For example, a doctor treating you in hospital or a nurse working in the community could view the information they need from your GP record. Access to your records is made possible by several different types of secure technology. Information about you will only be accessed by health or care professionals who are directly involved in your care. Health and care professionals may access your records from different services to improve the care you receive as a whole.
In some areas, information from care records may also be used to help to plan and design how we deliver better services for you and the local population as a whole. In these cases, your name or any other recognisable information about you are not used so no-one working with the information would be able to identify you.
My Care Record is a key part of wider work to provide more joined-up care, connecting people, services and systems. As more care providers develop the technologies to view records across services, the benefits will increase. More information, including answers to frequently asked questions and a list of the organisations that are taking part can be found at mycarerecord.org.uk
Your Personal Information - Your practice takes your privacy very seriously
Suffolk Primary Care – joining together to provide high quality healthcare
This practice is a member of Suffolk Primary Care – an innovative partnership of like-minded GP surgeries that have joined together to promote best practice and find new ways of working.
By sharing our resources and expertise we can tackle some of the challenges currently facing the NHS and ensure our patients continue to receive the high level of care they rightly deserve.
Suffolk Primary Care has six core values focused on achieving the best outcomes for patients, its staff and everyone in our community.
Alternatively, you can search for ‘Suffolk Primary Care’ on Facebook or ‘follow’ @Suffolk_PC on Twitter.
Suffolk Primary Care Partnership and Your Information
Suffolk Primary Care Partnership takes your privacy very seriously. Please click here for further information.
To treat you safely and well, it is important that professionals you see can access your health record. Only by letting your GP surgery know it is ok will your notes be available to be seen by other professionals such as hospital clinicians, paramedics or district nurses.
Simple. Click on icon below, print off the form and hand it into the Stowhealth Reception Team. There are two ways that this sharing can happen and it’s important you understand what they are so you can make the right decision for you.
Suffolk GP+ is for people who urgently need a doctor’s appointment or are unable to see their GP during normal GP hours.
Appointments can be made via Reception during our usual opening hours. Please note: patients cannot refer themselves to this service.
The service is staffed by local Suffolk GPs and Nurse Practitioners in Ipswich, Felixtowe, Stowmarket, Leiston and Wickham Market and is an NHS service delivered by the Suffolk GP Federation.
You will be given a booked appointment and will be seen by a suitable local GP or nurse who will have access to your medical records (once consent is given).
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