We have moved to a system called Systmonline which will enable patients to book telephone appointments, blood tests, order repeat prescriptions and view your results online. 

On your next visit to the surgery, we recommend that you ask a receptionist for access to Systmonline.  For security reasons, to access the system you must first prove your identity to the reception staff who will then supply a registration document, personalised access code and full details on how to access the system.

You can only apply in person and we will require 2 forms of identification (one must be photo-ID)  for the person making the application.  Once a patient reaches their 16th Birthday they will be required to register themselves for an access code, to comply with confidentiality regulations.

Please feel free to pop in at any time to get started.  Our patient receptionist will be happy to talk you through the process.


Your Personal Information - Your practice takes your privacy very seriously

Click here for more details




Dr Brandon left Stowhealth on the 30th November to pursue an opportunity as the clinical lead for a practice in Haverhill.  He would like to let his patients know that it has been pleasure looking after them and could not be leaving them in better hands than with his excellent colleagues at the practice. 

Dr Lauren Mercer will take over responsibility as named doctor for his patients.  The Stowhealth team are very grateful for David’s contribution and wish him every success in his new role.



Suffolk Primary Care – joining together to provide high quality healthcare


This practice is a member of Suffolk Primary Care – an innovative partnership of like-minded GP surgeries that have joined together to promote best practice and find new ways of working.

By sharing our resources and expertise we can tackle some of the challenges currently facing the NHS and ensure our patients continue to receive the high level of care they rightly deserve.

Suffolk Primary Care has six core values focused on achieving the best outcomes for patients, its staff and everyone in our community.

These are:

  • Delivering compassionate, high quality care
  • ·Nurturing and supporting staff
  • ·To be community focused
  • ·Ambitious about finding new ways of working
  • ·Innovative sharing of resources
  • ·Improving services with evidence-based care

You can find out more about Suffolk Primary Care by clicking here. You can also keep up to date with its news by clicking here.

Alternatively, you can search for ‘Suffolk Primary Care’ on Facebook or ‘follow’ @Suffolk_PC on Twitter.

Privacy Policy

Suffolk Primary Care Partnership and Your Information 

Suffolk Primary Care Partnership takes your privacy very seriously. Please click here for further information.





Who can see my health record?

To treat you safely and well, it is important that professionals you see can access your health record. Only by letting your GP surgery know it is ok will your notes be available to be seen by other professionals such as hospital clinicians, paramedics or district nurses.

How do I make my record available to health professionals?

Simple.  Click on icon below, print off the form and hand it into the Stowhealth Reception Team.  There are two ways that this sharing can happen and it’s important you understand what they are so you can make the right decision for you.




GP+ Appointments

Suffolk GP+ is for people who urgently need a doctor’s appointment or are unable to see their GP during normal GP hours.

Appointments can be made via Reception during our usual opening hours. Please note: patients cannot refer themselves to this service.

The service is staffed by local Suffolk GPs and Nurse Practitioners in Ipswich, Felixtowe, Stowmarket, Leiston and Wickham Market and is an NHS service delivered by the Suffolk GP Federation.

You will be given a booked appointment and will be seen by a suitable local GP or nurse who will have access to your medical records (once consent is given).